Great video by Gary Vaynerchuk that is worth 3 minutes of your time to watch. I have been talking for over a year about how the good, and bad things that your company does can be spread exponentially in the age of social media. This is one example of how 1 consumer treated poorly can cause a huge corporation to have a major problem.
Social media and the impact it will have on business is a reality not next year, but TODAY! Will that impact be a positive one or negative one for your company?
(Source: servicegroupdist)
